Sensitive enquiries deserve thoughtful answers.
Someone is nervous about Botox. They've been thinking about it for six months. They finally call — and your injector is mid-treatment. The phone rings out. They lose the courage to call back.
Pearl picks up. She answers their question with care, books the consult, and sends the prep info — without saying anything you're not allowed to say.
Pearl knows the rebook windows for Botox (10-12 weeks), how to handle a laser enquiry warmly, when a question needs a nurse to call back, and how to make every caller feel safe.